Start the UMC Process

The Utility Management Certification uses the latest technology to make the certification process smooth and user friendly. The site allows users to complete the process entirely within Water University. These advantages do still require the users to complete a few steps. This page allows new users to start the UMC process from a single page.

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Create a Water University Account

The first step to receiving a UMC is creating a Water University account. Click Here to create a new account. Your email will be used as your username and you will be asked to create a password that contains at least one special character. 

Please fill out your account information and pay special attention to your name and state. Your name will appear on all certificates, documents and plaques as it is entered in your profile. 

You will receive an email verification message at the email address you provided. Click on the confirmation link to verify your account and activate your Water University account. 

Apply for the UMC

The Utility Management Certification requires user to complete an application that scores education, training and water industry experience. You must score at least 100 points on the application to be eligible to proceed with the UMC process. We recommend collecting information about your education, work experience, licenses and training completed within the past two years. Click Here to begin the application. 

Study Guide

Water University strongly recommends using the Utility Management Certification Study Guide. The guide is available for Purchase Here in the WaterPro Store. 

UMC Exam

The Utility Management Certification Exam consists of 102 questions covering the areas of utility management, finance and operations. Users must score 70% or higher to pass the examination. Click Here to begin the exam.

Certificates, Plaques and Renewals

Once you have completed the UMC exam with a passing score, you will be able to print a UMC certificate. Water University officials will also send you a UMC plaque. The UMC is eligible for renewal every three years.